1) Information We Collect
A. Information You Provide
- Identity & Contact: full name, email address, phone number, postal address, nationality.
- Academic & Application Data: education history, test scores, intended programs/countries, uploaded documents (CV, transcripts, passport copies).
- Billing: invoices, payment confirmations and references (processed via secure third‑party gateways; we do not store card numbers).
- Communications: messages sent via forms, chat, email, or phone notes.
B. Information Collected Automatically
- Technical: IP address, device type, browser, OS, pages visited, time stamps, referring URLs.
- Cookies & Similar Technologies: to enable core functionality, preferences, analytics, and performance.
2) How We Use Your Information
- Deliver and improve educational counseling, course enrollment, and visa application support.
- Register you for services, manage appointments, and provide confirmations/notifications.
- Respond to inquiries and provide customer support.
- Send newsletters and promotional materials where permitted or with your consent; you can opt out anytime.
- Conduct analytics, monitor usage, prevent fraud, and maintain security.
- Comply with legal/regulatory obligations and enforce our terms.
3) Legal Bases (where applicable)
Depending on your region, we may process personal data under one or more of the following bases: consent, contract performance, legitimate interests (e.g., improving services, ensuring security), legal obligation, or vital interests (rare cases).
4) Sharing & Disclosure
- Service Providers: hosting, analytics, communication, cloud storage, document verification, and payment processors—strictly for service delivery and under confidentiality obligations.
- Institutions/Partners: when you instruct us to submit applications or share documents with universities, training bodies, assessment agencies, or embassies.
- Legal & Compliance: to comply with law, court orders, or to protect rights, safety, or property.
- Business Transfers: in a merger, acquisition, or asset sale, data may transfer subject to this Policy.
We never sell your personal data.
5) International Transfers
Given the global nature of education and visa services, your data may be transferred to and processed in countries other than your own. Where required, we apply appropriate safeguards (e.g., contractual clauses) to protect your information.
6) Data Retention
We retain personal data only as long as necessary for the purposes outlined above, including to meet legal, accounting, or reporting requirements. When no longer needed, we securely delete or anonymize the data.
7) Security
- Encryption in transit (SSL/TLS) and hardened infrastructure.
- Role‑based access control and employee confidentiality undertakings.
- Regular backups and monitoring. Despite safeguards, no method is 100% secure.
8) Your Rights
Subject to applicable law, you may request to access, correct, update, or delete your personal data; object to or restrict certain processing; and request portability. To exercise rights, contact us using the details below. We may need to verify your identity.
9) Cookies & Preferences
You can manage cookies through your browser settings. Disabling certain cookies may affect site functionality. For analytics or marketing cookies, we honor applicable consent preferences.
10) Children’s Privacy
Our services are intended for individuals aged 16+ unless parental/guardian consent is provided per local law. If you believe a child has provided data without consent, contact us to remove it.
11) Third‑Party Links
Our site may link to external websites. We are not responsible for their content or privacy practices. Review their policies before submitting personal information.
12) Contact Us
Email: info@visarioeducation.com
Phone: +880 1752713168
Address: H-22, 4th floor, R-02, Sec-09, Uttara Dhaka-1230
13) Changes to This Policy
We may update this Policy from time to time. The “Last updated” date will reflect the latest version. Material changes will be highlighted on this page.